From National Disability Institute
Transition from Paper Checks to Electronic Payments
As of September 30, 2025, the Social Security Administration (SSA) no longer issues paper checks for benefit payments.
This change affects people who receive Supplemental Security Income (SSI) and Social Security Disability Income (SSDI).
If any of the people you serve are still expecting a paper check, they need to switch to electronic payments to avoid interruptions in their benefits.
Here’s what to know:
- Paper checks ended September 30, 2025.
- People must now receive benefits by direct deposit into a bank account or by signing up for a Direct Express® prepaid debit card.
- There are limited exemptions. To request an exemption from the electronic payment requirement, you must file a waiver with the U.S. Treasury by calling 1-800-967-5042.
Technical Assistance Guide
The Technical Assistance Guide can help you:
- Explain to individuals with disabilities the two options they have for switching to electronic payment options.
- Guide individuals with disabilities through the process to set up direct deposit to a bank account.
- Ensure individuals with disabilities can access their my Social Security account with their new bank account information
- Describe the steps needed to enroll in a Direct Express® prepaid debit card.
- Support unbanked individuals in finding safe, low-cost banking options
Download the Technical Assistance Guide TODAY!
Plain Language Guide
We have also developed a Plain Language Guide that you can share with the individuals with disabilities you serve to help them better understand the electronic payment options they have.
Let’s make sure no one misses the benefits they rely on.
From: National Disability Institute
1701 K Street NW,
Suite 1000
Washington, DC 20006
(202) 296-2040
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